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Submit Documentation
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How do I submit documentation?
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Login to your HeySpin Account and click on “My Account.” Select “Documents Upload. “
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Upload up to 6 files in a single submission and up to 10 files in a single web session. Accepted file types are: JPEG, PNG & TIFF. Maximum upload size is 6MB per file.
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Once a file is successfully submitted, it cannot be deleted via the website. If you need assistance, you can contact the support center.
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The Documents Upload tool is supported on IE10, IE11, Firefox, Chrome, and Safari browsers. Mobile devices running iOS 7 and up and Android 4.3 and up also support the tool.
What types of files are accepted?
The Document Uploads tool only accepts JPG, PNG & TIFF files. Only the first page of TIFF files will be saved.
Still need help? Contact our Customer Support Team 7 days a week 24 hr
Customer Support Team
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